Terms and Conditions

MTB School Ortisei
Via Rezia 75/a
39046 St. Ulrich (BZ)
Tel: 0471/786 242

Important information:
Unless expressly agreed otherwise, all transactions between the MTB School Ortisei and its customers are subject to these General Terms and Conditions (GTC's). The object of the company is the operation of a bike school. In particular, this includes services such as teaching the skills and knowledge of biking, without guarantee of a specific training success, as well as guiding and accompanying during biking.

The payment of the service offer constitutes the contractual relationship. Both the services paid for on site and the online reservations are considered confirmed bookings. The MTB School Ortisei undertakes to comply with the offer sold, including the points listed below.

Data protection regulations:
The data necessary for the business transaction will be treated confidentially and will only be used for business purposes.

Content of the Online offers:
The MTB School Ortisei (hereinafter referred to as "author") assumes no liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are generally excluded, unless the author can be proven to have acted with intent or gross negligence.

All offers are subject to change and non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to discontinue publication in two parts or permanently.

Payment methods:
The offers can be paid by credit card, or when in the shop by cash or invoice.

If you choose the invoice with bank transfer, the amount has to be transfered to our bank account before the due date of the invoice. Possible expenses regarding the bank transfer must be taken over from the buyer.

Credit card payments in favor of the ski school are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as TREKKSOFT TOUR BOOKING on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.Please send an e-mail to support@payyo.ch for all inquiries regarding your credit card payments and chargebacks.

The cancellation of a reservation must be made at least 48 hours in advance by email (info@mtbschool.it) or telephone (0039 0471 786242). Otherwise the full price will be charged according to the reservation.

Cancellation by the MTB School Ortisei:
The MTB School has the possibility not to carry out offers due to insufficient participants, weather conditions or similar. In these cases, the participants will be refunded the full amount paid. Further claims against the MTB School will be rejected. The MTB School may adapt or cancel the program due to critical weather conditions.

Rules of conduct:
The biker has to follow the advices of the bike guides. Each single rider is responsabile for their safety and practices this sport on his own risk. It is strongly recommended to wear appropriate bike clothing, including bike gloves and glasses. Helmet is obligatory. The MTB School Ortisei is not liable for accidents that occur before, during and after lessons. The conclusion of an accident or liability insurance is the responsibility of the participants.